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Professional Development
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Spring 2010 Courses, Seminars and Workshops

Career Development Facilitator (CDF) Training Program Public and Not-for-Profit Professional Development Institute Training for the Food Service and Hospitality Industry Continuing Professional Education for Certified Public Accountants Springfield Christian Bible Seminary - Foundation Program
 




Public and Not-for-Profit Professional Development Institute
The Center for Business & Professional Development at HCC announces professional development training opportunities for municipalities and the not-for-profit sectors.

Skills building courses and programs designed by a Certified Workforce Development Professional and former public official who understands the unique needs and issues faced by organizations and employees in public and not-for-profit workplaces.


Institute Overview
The HCC Public and Not-for-Profit Professional Development Institute was developed to address the unique needs of organizations and employees in these two vital sectors of the economy. The Institute's offerings can provide both one-day and ongoing training in a variety of sector-specific topics.

The Institute's executive director and trainers have the combined experience of working with public or not-for-profit organizations, and experience providing training and services appropriate for adult learners.

For the past five years, the Institute has been providing a one-day professional development day for all employees of the City of Holyoke. Each "themed" event has provided interactive, lively presentations and activities centered around teambuilding, customer service, civic engagement, building centralized systems, and innovation. Using this model, the Institute is prepared to offer individual municipalities, or groups of municipalities, on-site professional development days customized to meet your individual needs.

Also available are management, leadership, communication skills, and other skills training necessary for working in the two sectors.

Intended Audience
Training through the Institute can be designed for elected officials, board members, appointed officials, and front line staff from any and all departments. There are no "off the shelf" or packaged programs through the Institute. We work with our customers to identify their training needs, understand the audience for which the training is being designed, and design and offer training that is relevant.
Menu of Services
  • American Management Association individual courses and the 5-course AMA Certificate in Management
  • Project Management Certificate Program
  • One-Day Municipality/Agency-wide Professional Development Events
  • Computer Training
    • Email, Internet & MS Windows
    • The MS Office Suite
    • MS Project
  • Customer Service Training-Establishing a Customer-Friendly Environment-for Managers
  • Front-Line Customer Service Training
  • Teambuilding Events
  • Dealing with Difficult Citizens
  • Working Effectively with the Media
  • Successful Negotiation Skills
  • Diversity Training
  • Effective Communication Skills
  • Understanding Human Behavior
      and much more, at your request

Current Seminars
TBA


Employee Development is not an Annual Event
Adult professional development, now more commonly known as lifelong learning, is not a destination, but rather a never-ending journey. We can help your municipality or agency develop an employee development plan that ensures ongoing development for your employees. Of course, given the financial and fiscal year deadlines placed on public and not-for-profit agencies, it is essential for organizations to plan for training funds in their budgets far in advance of the training actually taking place.
If you currently do not have an employee training line item in your budget, we encourage you to do so as you prepare for your next fiscal year. If you do have it in your budget, we invite you to contact the Institute at your earliest convenience to discuss possible training activities.

For information on the Public and Not-For-Profit Professional Development Institute, please contact:

Keith M. Hensley
Executive Director
Holyoke Community College
Phone: 413/552-2506
Email: khensley@hcc.mass.edu
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Training for the Food Service and Hospitality Industry
At the request of owners and operators of area food and beverage organizations, The Center at HCC is pleased to offer two trainings that will assist employees in meeting requirements of state/local laws, and ensuring public safety.

Employees of restaurants, institutional food providers, nursing homes, schools, and other employees who handle food can now take advantage of ServSafe training and Certification through The Center.

Any employees responsible for serving alcoholic beverages can become TIPS certified through The Center. IPS Certification will better ensure proper and legal serving of alcohol, while in many cases also ensure that alcoholic beverage establishments meet local laws and/or obtain a discount on their insurance.

Spring courses
ServSafe

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Continuing Professional Education Forum
Professional Development for Certified Public Accountants

Continuing Professional Education Forum - Course Schedule

Course Name

CWD

# days

CRN

Section

Dates

Day

Time

Room

Cost

CPE #1

544

1 day

15398

67

Apr 27

Tuesday

2:00 - 6:00 p.m.

KC301&3

TBA

CPE #2

544

1 day

15399

68

May 4

Tuesday

3:00 - 6:00 p.m.

KC301&3

TBA

CPE #3

544

1 day

15400

69

May 11

Tuesday

3:00 - 6:00 p.m.

KC301&3

TBA

CPE #4

544

1 day

15401

70

May 18

Tuesday

3:00 - 6:00 p.m.

KC301&3

TBA

CPE #5

544

1 day

15402

71

May 25

Tuesday

3:00 - 6:00 p.m.

KC301&3

TBA

CPE #6

544

1 day

15403

72

Jun 1

Tuesday

3:00 - 6:00 p.m.

KC301&3

TBA

CPE Forum Website - Click HERE

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Springfield Christian Bible Seminary - Foundation Program

Springfield Christian Bible Seminary - Course Schedule

Course Name

CWD

# days

CRN

Section

Dates

Day

Time

Room

Cost

Foundational Certificate

578

15 days

15460

64

Jan 16 - May 1

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 375.00

Spiritual Maturity

579

3 days

15461

64

Jan 16 - Jan 30

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 85.00

Understanding People

580

3 days

15462

64

Feb 6 - Feb 20

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 85.00

Beyond Reasonable Doubt

581

3 days

15463

64

Feb 27 - Mar 13

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 85.00

Snow Day

 

 

 

 

Mar 20

Sat.

9:00 a.m.- 1:00 p.m.

KC226

 

Understanding Music & Worship

582

3 days

15464

64

Mar 27 - Apr 10

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 85.00

Biblical Beliefs

583

3 days

15465

64

Apr 17 - May 1

Sat.

9:00 a.m.- 1:00 p.m.

KC226

$ 85.00

Springfield Christian Bible Seminary - Foundation Program - Click HERE

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Career Development Facilitator (CDF) Training Program
Demand for well-trained career development facilitators is growing!
Following a curriculum developed by the National Career Development Association, gain hands-on, interactive training with colleagues from a variety of work settings. You'll receive a certificate of completion at the end of training, and may also apply for the "Global Career Development Facilitator" (GCDF) certification.

What is a Global Career Development Facilitator (GCDF)?
This credential recognizes the education and experience of those working in career advising occupations. Candidates must have successfully completed an approved CDF training program and meet specific education and experience requirements. Benefits of the CDF credential include: national/portable credential, marketable certification, professional recognition, and clarification of scope and practice.
For information, visit www.ncda.org

Who Should Attend:
Employment specialists, workforce development staff, career coaches, school guidance counselors, college advisors, human resource specialists, private training provider staff, and others involved in the career advising field. Comprehensive and practical, CDF training is appropriate for experienced practitioners as well as those new to the field.
Modules:
  • Career Assessment
  • Career Development Models
  • Diverse Populations
  • Employability Skills
  • Ethical and Legal Issues
  • Helping Skills
  • Labor Market Information
  • Promotion and Public Relations
  • Program Design and Implementation
  • Technology
  • Training Clients and Peers
Instructor Barbara Foster, M.Ed., HCC career counselor and certified CDF instructor, has worked extensively with college students and adults in career transition. For information, call (413) 552-2559 or email bfoster@hcc.mass.edu

CWD 459-67
CRN 15475
Wednesdays, Feb. 17 - June 16, 2010, 10 nights
Meets Feb. 17, 24, Mar. 10, 24, Apr. 7, 21, June 2, 16
5:15 - 9:15 p.m.
Non-credit tuition: $999.00, includes textbook.

Enroll now

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