The Center for Business & Professional Development

Contract and Grant-Funded Training Services Back to CBPD Home Page At The Center at HCC, we're the area's leader in training, hosting and support for area businesses. We have excellent, customized training classes - either on campus or at your site - first class facilities that are perfect for any meeting or workshop, advanced technology, catering, and everything in between! Click on one of the links below for information on the Contract Training Service that fits your needs
Job Profiling & Employee Skill Assessments	Training
Workforce Training Fund	Conferencing Services
Grant Services	Jump Start

Employees are a company's most valuable resource for quality assurance in product and service. Research shows that employees who receive training through their employers feel that they are valued and stay with their employer longer than those who do not receive training. Further research indicates that every employee recruited, hired and trained who leaves the job within six months costs the employer literally thousands of dollars. Let the Job Profiling, Assessment, and Training Services through The Center for Workforce Development at Holyoke Community College help you make sure that your company and your employees are providing the highest levels of quality to your customers! With over two decades of experience in workforce development, The Center for Business & Professional Development at HCC can meet your training needs. At HCC, we’re not just about degrees any more! And, see how the HCC Corporate College Program can further help meet your goals.

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JOB PROFILING & EMPLOYEE SKILL ASSESSMENTS:

The Center for Business & Professional Development is proud to offer nationally-recognized Job Profiling and Employee Skill Assessment services using the ACT Work Keys System. The Center is the only licensed provider of Work Keys services in Massachusetts, and was the first in New England to become a Licensed ACT Work Keys Service Center. HCC has provided Work Keys services in Massachusetts, Vermont, Connecticut, Rhode Island, and New York.

The WORK KEYS System at a Glance:
This innovative assessment process has gained national recognition as a competency-based assessment tool for business and industry. Using nationally-established standards, HCC's Certified Work Keys Profilers work with your employees to identify the competencies and skill levels required to perform their jobs. The resulting competency matrix can be used to write appropriate job descriptions, assess the competencies of your current employees, design appropriate training to improve employee competencies and skills, and pre-screen job applicants to ensure they possess the basic competencies and skills to perform the jobs in your company. Work Keys has been embraced in both union and non-union environments. And yes, pre-screening with the Work Keys System meets all AA/EEO requirements!

For information on ACT Work Key Services, call Keith Hensley at (413)552-2506.

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TRAINING:

We understand the importance of outstanding performance and how this remains essential to continued growth, profitability and employee retention in your business. The Center for Business and Professional Development can help you prepare your employees to deliver success. Our mission is to provide organizations like yours with business solutions through customized industry-driven training opportunities for your employees. Our training is interactive and learner centered. Your organization will benefit from:

New levels of productivity
Creating leaders and superior service providers
Training solutions that are centered on producing results

The Center for Business & Professional Development at Holyoke Community College offers a full range of Contract Training available to employers throughout Western Massachusetts and Northern Connecticut. Training areas include computer instruction, allied health topics, management and supervision training, manufacturing, ISO 9000, Continuous Quality Improvement, English-as-a-Second Language, Conversational Spanish, Office and Customer Service Training, and a variety of other areas. Courses may be for credit or non-credit, day or evening. Training can be held at our campus, at your company, or in another convenient location. Computer-Based and Distance Learning is also available through The Center. Currently, The Center offers over 3000 courses that provide any time, anywhere training.

When coupled with The Center’s Job Profiling and Skills Assessment Services, training can be customized to close identified skill gaps that may exist within your workforce. Of course training can also be designed without those services to meet a company’s needs.

We have solved the training needs of small, medium and large companies, public school districts, community-based organizations, and governmental offices from Hampden County to Boston. At The Center, we offer the flexibility to meet our customers’ needs in order for your contract training to be successful.

For more information, or to schedule a no-obligation consultation:

For-profit and not-for-profit organizations contact Iraida Delgado at 413/552-2742
(email idelgado@hcc.mass.edu).

Healthcare organizations, schools, municipalities, public agencies inquiring about contract training, and any organization inquiring about accessing the Workforce Training Fund, contact Keith M. Hensley at 413/552-2506
(email khensley@hcc.mass.edu).

WORKFORCE TRAINING FUND:

Attention Massachusetts Employers:
Do you know that the Massachusetts Workforce Training fund can provide eligible Massachusetts companies with funding of up to $250,000 to help train your workforce in English, basic educational skills (Reading, Writing, Math, Using Graphically Presented Information, etc.), technology, and other skills that can close employee skill gaps? There is approximately $21,000,000 available annually in this fund, and is accessible to most companies who pay into the unemployment fund. Companies must either be located in Massachusetts or the employees needing training must work in Massachusetts. There are special funds for companies with 50 or fewer employees, and for employers who hire new employees who have been out of work for a year or more OR who have been permanently spearated from their former employers.

HCC has helped 17 companies access the Workforce Training Fund through application assistance and provision of assessment and training services.

For more information, go to Workforce Training Fund (WTF) then contact Keith M. Hensley, Executive Director of Workforce & Economic Development, at Holyoke Community College at 413/552-2506 or khensley@hcc.mass.edu.

Quote: What’s worse? Not training employees because you’re afraid they will leave, or not training them and having them stay?

LOCAL AND INTERNATIONAL CONFERENCING SERVICES:

HCC’s Teleconferencing Services Can Make a World of Difference!

Local, or International?
That’s up to you.

Where do you begin?
That’s up to us.

Local Conferences | International | Conferences | Conferencing Services | Ancillary Services

Local professional conferencing services and international interactive teleconferencing services...from planning to implementation, and everything in between.

A Service of The Center for Business & Professional Development at HCC at Holyoke Community College

Local Conferencing and Meeting Space:

Let’s face it. Planning sessions and high-level meetings in the workplace just don’t work well. Someone is always getting called out of the meeting to handle a problem. Your internal conference space, if you have any, isn’t conducive to accomplishing the goals of your meetings. Often, your presentations are limited to flip charts and overheads because your company lacks current audiovisual technology.

HCC’s Conferencing Services can help you make the most of your meeting time by providing all of the resources you need to hold productive meetings that can have a lasting impact on your organization.

International Conferencing, Video, and Satellite Services:

Too often, an organization is faced with tough decisions: Do you send someone to an out-of state meeting or training and use your training money to pay for travel and hotel? And when you have five employees you want to send, but can only afford to send one, who goes? Or is the meeting or training just too far away to spare the employee for 2-3 days?

With HCC’s Conferencing Services, you will no longer have to face those difficult decisions. We can work with your organization to link multiple sites with interactive audio and visual capabilities. You’ll quickly forget that you are meeting with people hundreds and even thousand miles away!

HCC’s Conferencing Services at a Glance:

Executive Meeting Rooms, Studio, and Classroom:

72" Reverse Projection Screen
31" Television Monitor
Dolby Surround Sound
DVD Video, DVD ROM, CD ROM, Audio CD, and Audio
Cable Access
Document Camera
Satellite Downlink
High-Speed Computer Internet Connectivity (T1)
Telephone, Fax
Four Digital Tracking Cameras
AMX Synergy Touch Control System
Full Audio-Visual Support
Theater-Style Auditorium

Ancillary Services:

On-Call Technical Support
Pre-Training in the use of the technology
Use of HCC Technology Professionals during your entire event
Facilitators for your training or meeting
Train-The-Trainer Workshops
How to Give Effective Presentations Workshop
Complete Food Services from Buffet to Wait Serviced Meals
Marketing Assistance
Microsoft PowerPoint Training

For more information or a tour of HCC’s Conference Services, call:

The Center for Business & Professional Development at Holyoke Community College at 413-552-2122

Email: CBPD@hcc.mass.edu

Fax: 413/552-2745

GRANT SERVICES:

Grant Assistance Services

Training funds are available to Massachusetts companies seeking to train their employees by enhancing their current skills or introducing new skills (visit the Commonwealth’s website at www.detma.org/workforce). The Center for Business and Professional Development at HCC has written 16 workforce training fund grant applications for partner organizations. If your organization is applying for these funds, please consider including the center’s trainings and services in your application. Our staff will assist you in developing your application. HCC services and training that have typically been included in grant applications are job skill profiling, employee skill assessments, management/supervisory trainings, customer service training, employability skills workshops, and access to the Plato Learning System software and the ACT Work Keys Systems.

Grant Writing Services

The center has extensive experience writing state and local grant applications. If your organization does not have grant writing experience and is not including the center’s training and services in its request, we may be able to write your grant as a fee-based service.

For information contact
Keith M. Hensley (413) 552-2506;
khensley@hcc.mass.edu

Contract and Grant-Funded Training Services